Water Damage Restoration Northern Kentucky

Home » Locations » Northern Kentucky

Fast, Local Water Damage Cleanup in Northern Kentucky

When water invades your home or business, every second counts. At Thompson Restoration, we specialize in rapid-response water damage restoration throughout Northern Kentucky, including Florence, Hebron, Covington, Independence, Erlanger, and the surrounding areas. Whether it’s a flooded basement, broken pipe, or stormwater intrusion, our IICRC-certified technicians are standing by 24/7 to minimize damage, prevent mold growth, and restore your property.

Our Water Damage Restoration Process

At Thompson Restoration, we follow a proven process to ensure no moisture is left behind. From initial inspection to final cleanup, we prioritize your safety and peace of mind.

Emergency Response: We arrive within hours to assess the situation and prevent further damage.
Water Extraction: Using powerful pumps and vacuums, we remove standing water quickly and efficiently.
Moisture Detection: Advanced tools like thermal imaging cameras and hygrometers help us detect hidden moisture inside walls, flooring, and ceilings.
Structural Drying: We deploy professional-grade air movers and dehumidifiers to dry out your property thoroughly and prevent mold growth.
Cleaning & Sanitizing: Surfaces are treated with antimicrobial solutions to eliminate bacteria, odors, and contaminants.
Damage Repair: From drywall replacement to flooring restoration, we handle everything needed to return your space to pre-loss condition.

Why Choose Thompson Restoration?

24/7 Availability: Day or night, we’re ready to respond to your emergency.
IICRC-Certified Technicians: Our specialists are trained in the latest techniques and safety protocols.
Locally Owned & Operated: We’re proud to serve the Northern Kentucky community we call home.
Insurance Support: We work directly with your insurance company to simplify the claims process.
Fast Turnaround: We get your property dry, clean, and safe as quickly as possible.

Call Now for Immediate Water Damage Help

Delaying water damage cleanup can lead to mold growth, structural issues, and expensive repairs. Let the experts at Thompson Restoration restore your peace of mind with fast, professional service. We’re available 24/7, 365 days a year to help homeowners and businesses in Northern Kentucky recover from water damage quickly and efficiently.

Call Now: 859-659-7419 — Or Request a Free Inspection

Frequently Asked Questions

What areas in Northern Kentucky do you serve for water damage restoration?

We proudly serve all of Northern Kentucky, including Florence, Hebron, Covington, Erlanger, Fort Mitchell, Independence, Newport, and surrounding Tri-State communities. If you're unsure whether we cover your area, just give us a call—we likely do!

How quickly can you respond to a water damage emergency in NKY?

Our team is available 24/7 for emergency response, and we aim to be on-site within 1–2 hours of your call. Fast action is key to minimizing damage and preventing mold growth.

What should I do if my basement floods in Northern Kentucky?

First, ensure your safety—avoid walking in standing water if electricity is active. Then, call Thompson Restoration immediately. We'll extract the water, dry the area, and prevent further damage.

Is water damage covered by homeowners insurance in KY?

Many policies cover sudden and accidental water damage (like burst pipes or appliance leaks), but not all types of water damage are covered. We can assist with documentation and work directly with your insurance provider.

How long does it take to dry out a home after water damage?

Most homes in Northern Kentucky take 3 to 5 days to fully dry, depending on the severity of the water damage and materials affected. We use industrial-grade air movers and dehumidifiers to speed up the process.

Do you handle both residential and commercial water damage?

Yes! Whether it's a flooded basement in Florence or a commercial property in Covington, we have the tools and experience to restore any size property.

What are the signs of hidden water damage?

Musty odors, warped floors, bubbling paint, and visible mold can all indicate hidden water issues. If you notice these signs, schedule an inspection right away.

Thompson Restoration

4.9

Sunil H.

21:26 10 Mar 25

I called Kevin on a Sunday after a small flood. He answered personally and was on site within 1.5 hours with his crew and equipment and immediately began cleanup. Took four days. Very professional, completely transparent, saved my kitchen and my floor and my basement ceiling. I couldn’t recommend him more highly.

Logan R.

21:17 07 Mar 25

This company is by far one of the best I have seen. Full basement flooded, Kevin and his crew were fast, efficient and most importantly kind and respectful. Kevin kept us posted on the process and progress the whole time he was working with us. He has a great team as well. We were in a tough spot and Thompson Restoration came in and made it simple for us. We can't thank them enough!

Greg D.

19:49 15 Feb 25

I’ve worked with Kevin professionally over the last several months. He is a wealth of knowledge and does the right thing for his clients. Where other companies may come in and demo everything they can, Kevin and his team work to save as much as possible. Great communicator, punctual, and responsive.

Mike K.

03:07 02 Oct 24

Kevin and his crew were FANTASTIC. I had smoke damage throughout my home and he was great to work with throughout the process. He showed up within 1.5 hours of my call, quickly started the restoration process and helped me make decisions on my next steps. During the process, he was very responsive, communicated well and took the time to walk me through the options. His crew was thorough, worked hard and were very professional. His fast mitigation plan led to keeping the damage to a minimum and us getting back into our home. I definitely recommend Kevin and his team!

Jim S.

20:38 16 Aug 24

Kevin and his crew did an outstanding job. I would recommend Thompson Restoration. Thanks again, Kevin

Trane

15:50 19 Dec 23

Kevin does great work!! He was fast, knowledgeable and got us dried out immediately! It’s great having people treat your property like their own when it comes to a flood. Saved us a lot of time and money! I would highly recommend Thompson Restoration for any of his services!!!

Holdon L.

22:25 09 Sep 22

Kevin responded to a flood at our commercial location after a sprinkler system had burst and flooded the whole warehouse. Kevin was quick to explain what drying methods needed to take place and had the area cleaned up quickly! Give them a call if you are in need!

Warren S.

02:04 30 Aug 22

We came home on a Sunday afternoon to our mudroom sink overflowing onto the floor (it had been running for about 7 hours while we were gone for the day). The water was throughout the first floor isolated to one side of the house but it was much worse in the newly finished basement. The water travelled from one end of the house to the other and was raining out of about 40 can lights throughout our finished basement covering almost all of the finished basement floor. We decided to call Thompson Restoration and we are so glad that we did. They arrived at the house within about 2 hrs of the call (we are located 45-60 mins from them) and immediately began to remove all of the standing water then removing all of the damaged drywall, flooring and baseboards/trim work.after tearing out all of the damaged flooring, they immediately began to setup all of their industrial fans and dehumidifiers to begin the drying process to save as much of the drywall as possible without having to remove more material than was required. At the exact time that their equipment was setup and ready to roll, a storm rolled through our area knocking out the power. Just when we thought our day couldn’t get worse, they were able to start the process by getting generators running and began drying out the water. On top of that, they provided window units to help control the temperature in the house and help us be as comfortable as possible while being without electric for about 4-5hrs. They worked diligently into the morning hours (1am-2am). During the several days of the drying process they returned multiple times to check readings, move more fans to problem spots, and ensure the drying process was working and heading in the correct direction. They put down material over the subfloor so we didn’t have to worry about walking throughout the house and getting splinters. They thought of everything and went above and beyond to make sure that this terrible situation went as good as it possibly could have gone. The whole crew was spectacular. They had open lines of communication throughout the process and explained everything to us each step of the way. Their knowledge of water damage and everything that it entails was incredibly impressive. They were able to refer contractors for the future repairs that had to be done and they were super helpful in providing information that was helpful in dealing with our insurance company throughout this whole process. I have no doubt that their responsiveness, hard work, and expertise saved us from much more damage and material tear out, saving us a lot of time on more repairs. I cannot say enough good things about Thompson Restoration and would highly recommend them for anyone that has a similar problem. True professionals and absolutely a 5 star company. Thank you Thompson Restoration!!!

B K.

19:50 23 May 22

It really seems like Kevin found his purpose in life. We had major water damage on all three floors due to a leak in the master bath. Kevin is very passionate about his work and seems to care more about our house than myself. Although you never want to need these guys, we are lucky to have found him.

Josh B.

00:37 11 May 22

Kevin showed up quick and was a true professional throughout the whole process. He made a difficult time a lot easier with his recommendations and responsiveness. Cannot recommend enough. Excellent work!

Rukmani V.

00:55 20 Nov 19

They did a great job on the mold restoration. They restored the mold in 2 hours and paid great attention to detail! The people who fixed the mold were very friendly and explained! Overall great experience

More reviews

Read All Reviews

Water Damage Restoration in Northern Kentucky