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Sunil Hari
21:26 10 Mar 25
I called Kevin on a Sunday after a small flood. He answered personally and was on site within 1.5 hours with his crew and equipment and immediately began cleanup. Took four days. Very professional, completely transparent, saved my kitchen and my floor and my basement ceiling. I couldn’t recommend him more highly.
Logan Reardon
21:17 07 Mar 25
This company is by far one of the best I have seen. Full basement flooded, Kevin and his crew were fast, efficient and most importantly kind and respectful. Kevin kept us posted on the process and progress the whole time he was working with us. He has a great team as well. We were in a tough spot and Thompson Restoration came in and made it simple for us. We can't thank them enough!
Greg Dowdell
19:49 15 Feb 25
I’ve worked with Kevin professionally over the last several months. He is a wealth of knowledge and does the right thing for his clients. Where other companies may come in and demo everything they can, Kevin and his team work to save as much as possible. Great communicator, punctual, and responsive.
Mike Kester
03:07 02 Oct 24
Kevin and his crew were FANTASTIC. I had smoke damage throughout my home and he was great to work with throughout the process. He showed up within 1.5 hours of my call, quickly started the restoration process and helped me make decisions on my next steps. During the process, he was very responsive, communicated well and took the time to walk me through the options. His crew was thorough, worked hard and were very professional. His fast mitigation plan led to keeping the damage to a minimum and us getting back into our home. I definitely recommend Kevin and his team!
Jim Singer
20:38 16 Aug 24
Kevin and his crew did an outstanding job. I would recommend Thompson Restoration. Thanks again, Kevin
Trane
15:50 19 Dec 23
Kevin does great work!! He was fast, knowledgeable and got us dried out immediately! It’s great having people treat your property like their own when it comes to a flood. Saved us a lot of time and money! I would highly recommend Thompson Restoration for any of his services!!!
Holdon Lingrell
22:25 09 Sep 22
Kevin responded to a flood at our commercial location after a sprinkler system had burst and flooded the whole warehouse. Kevin was quick to explain what drying methods needed to take place and had the area cleaned up quickly! Give them a call if you are in need!
Warren Sizemore
02:04 30 Aug 22
We came home on a Sunday afternoon to our mudroom sink overflowing onto the floor (it had been running for about 7 hours while we were gone for the day). The water was throughout the first floor isolated to one side of the house but it was much worse in the newly finished basement. The water travelled from one end of the house to the other and was raining out of about 40 can lights throughout our finished basement covering almost all of the finished basement floor. We decided to call Thompson Restoration and we are so glad that we did. They arrived at the house within about 2 hrs of the call (we are located 45-60 mins from them) and immediately began to remove all of the standing water then removing all of the damaged drywall, flooring and baseboards/trim work.after tearing out all of the damaged flooring, they immediately began to setup all of their industrial fans and dehumidifiers to begin the drying process to save as much of the drywall as possible without having to remove more material than was required. At the exact time that their equipment was setup and ready to roll, a storm rolled through our area knocking out the power. Just when we thought our day couldn’t get worse, they were able to start the process by getting generators running and began drying out the water. On top of that, they provided window units to help control the temperature in the house and help us be as comfortable as possible while being without electric for about 4-5hrs. They worked diligently into the morning hours (1am-2am). During the several days of the drying process they returned multiple times to check readings, move more fans to problem spots, and ensure the drying process was working and heading in the correct direction. They put down material over the subfloor so we didn’t have to worry about walking throughout the house and getting splinters. They thought of everything and went above and beyond to make sure that this terrible situation went as good as it possibly could have gone. The whole crew was spectacular. They had open lines of communication throughout the process and explained everything to us each step of the way. Their knowledge of water damage and everything that it entails was incredibly impressive. They were able to refer contractors for the future repairs that had to be done and they were super helpful in providing information that was helpful in dealing with our insurance company throughout this whole process. I have no doubt that their responsiveness, hard work, and expertise saved us from much more damage and material tear out, saving us a lot of time on more repairs. I cannot say enough good things about Thompson Restoration and would highly recommend them for anyone that has a similar problem. True professionals and absolutely a 5 star company. Thank you Thompson Restoration!!!
B Keegan
19:50 23 May 22
It really seems like Kevin found his purpose in life. We had major water damage on all three floors due to a leak in the master bath. Kevin is very passionate about his work and seems to care more about our house than myself. Although you never want to need these guys, we are lucky to have found him.
Josh Burriss
00:37 11 May 22
Kevin showed up quick and was a true professional throughout the whole process. He made a difficult time a lot easier with his recommendations and responsiveness. Cannot recommend enough. Excellent work!
Rukmani Vijayakumar
00:55 20 Nov 19
They did a great job on the mold restoration. They restored the mold in 2 hours and paid great attention to detail! The people who fixed the mold were very friendly and explained! Overall great experience
